Expert articles on catching revenue leaks, optimizing ServiceTitan, and maximizing operational efficiency in the DFW market.
Most HVAC owners have no idea what their CSR booking rate is by individual rep. The gap between your best and worst phone rep is likely costing you $10K–$20K per month. Here's how to find it and fix it.
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73% of HVAC contractors are not fully recovering overhead in their pricing. The average gap is $8.40 per billable hour. On a 10-tech shop, that's $67,200 in margin left on the table every year.
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ServiceTitan costs hit $259K–$353K annually for larger HVAC operations. Here's the honest breakdown of what's driving the exodus, what the alternatives actually look like by shop size, and how to think through the decision.
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Replacement hesitation is at a 10-year high. North Texas HVAC contractors who price and position spring maintenance correctly will capture recurring revenue that compounds for years. Here's exactly how.
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349,000 skilled trade workers needed in 2026. 88% of contractors have unfilled positions. Here's how top performers are adding capacity without adding headcount.
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78% of contractors are testing AI tools in 2026, but only 42% see revenue impact. Here's the honest breakdown of what's working, what's not, and where to invest first.
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Industry data shows techs average just 2.4 billable hours per 8-hour day. Learn how top performers hit 50% utilization and add $420K in annual revenue.
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At 5% callback rate on $2M revenue, you're eating $80,000 in pure loss. Learn the true cost of callbacks and how top performers maintain 1.5-2% rates.
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The average DFW HVAC contractor has 60-90 days of revenue floating unpaid. That's $50K-$150K of YOUR money financing customer operations. Here's how to cut DSO in half.
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The average contractor loses 11% of maintenance agreements annually—costing $50K+ in recurring revenue and $100K+ in lost pull-through work. Here's why customers don't renew and how to fix it.
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Technician turnover costs $30K-50K per replacement. For DFW HVAC contractors losing 2-3 techs annually, that's $100K+ in hidden costs. Here are the 7 retention metrics that predict turnover before it happens.
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Your techs are working harder than ever. Revenue is up. So why are profit margins shrinking? These 5 dispatch inefficiencies are draining $3,000-$8,000 monthly from North Texas HVAC contractors.
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Copy/paste dispatch questions plus an AI intake template that flags emergencies, captures booking-critical details, and helps HVAC owners book faster during cold snaps.
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Most HVAC shops track revenue and job count. The KPIs that predict growth are hiding in the gaps—missed calls, slow callbacks, and estimates with no follow-up. Here are the 7 metrics to fix that.
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While everyone's chasing AI chatbots that promise to replace your CSRs, smart HVAC owners are using simpler AI to catch the $20K+ monthly revenue that's already slipping through their existing systems.
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The average DFW HVAC business loses $45k-120k annually to invisible revenue leaks. Here's exactly where your money is going and how to catch it before it compounds.
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ServiceTitan is excellent at managing jobs you DID book. But who's catching the jobs you DIDN'T book? Understanding the difference between monitoring and replacement.
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Summer heat and winter freezes mean peak call volume for North Texas HVAC companies. They also mean peak revenue loss if your operations aren't ready. Here's how to prepare.
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